Privacy Policy

Type of website: Data Consultancy

Effective date: 9th day of October, 2025

https://www.lumenedgedata.com (the "Site") is owned and operated by Dr Jaclyn Harron.

Dr Jaclyn Harron is the data controller and can be contacted at:

jackie@lumenedgedata.com.

Purpose

The purpose of this privacy policy (this "Privacy Policy") is to inform users of our Site of the following:

The personal data we will collect;
Use of collected data;
Who has access to the data collected;
The rights of Site users; and
The Site's cookie policy.

This Privacy Policy applies in addition to the terms and conditions of our Site.

GDPR

For users in the European Union, we adhere to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, known as the General Data Protection Regulation (the "GDPR"). For users in the United Kingdom, we adhere to the GDPR as enshrined in the Data

Protection Act 2018.

We have not appointed a Data Protection Officer as we do not fall within the categories of controllers and processors required to appoint a Data Protection Officer under Article 37 of the GDPR.

Consent

By using our Site users agree that they consent to:

The conditions set out in this Privacy Policy.

When the legal basis for us processing your personal data is that you have provided your consent to that processing, you may withdraw your consent at any time. If you withdraw your consent, it will not make processing which we completed before you withdrew your consent unlawful.

You can withdraw your consent by: Contacting the Data Protection Officer.

Legal Basis for Processing

We collect and process personal data about users in the EU only when we have a legal basis for doing so under Article 6 of the GDPR.

We rely on the following legal bases to collect and process the personal data of users in the EU:

Users have provided their consent to the processing of their data for one or more specific purposes;
Processing of user personal data is necessary for us or a third party to pursue a legitimate interest. Our legitimate interest is not overridden by the interests or fundamental rights and freedoms of users. Our legitimate interest(s) are: We process personal data where it is necessary to pursue our legitimate business interests, provided that your interests and fundamental rights do not override those interests. These legitimate interests include:

Delivering and improving our services – to provide consultancy, data analysis, evaluation, and AI-driven funding recommendations that meet our clients’ and users’ needs.
Developing and maintaining our platforms – including GrantEdge.ai, to ensure secure, reliable, and user-friendly operation, and to improve features based on user feedback and analytics.
Business administration and operations – such as managing contracts, client relationships, billing, record-keeping, and responding to enquiries.
Marketing and communication – to send relevant updates, service information, and insights that we believe will be of legitimate interest to our professional contacts and registered users.
Ensuring network and information security – including preventing fraud, unauthorised access, or data misuse across our systems.
Evidence-based decision-making – using aggregated and anonymised data to understand usage trends, measure impact, and support organisational planning and reporting.

We always balance these interests against your rights and freedoms and take steps to minimise the impact on your privacy.; and

Processing of user personal data is necessary for us to take, at the request of a user, steps before entering a contract or for the performance of a contract to which a user is a party. If a user does not provide the the personal data necessary to perform a contract the consequences are as follows: Where we need to collect personal data to enter into or perform a contract with you (for example, to provide consultancy services, deliver a report, or create a GrantEdge.ai account), we may be unable to provide those services if you do not provide the required information.

In such cases, we may not be able to:

Register you as a client or platform user
Provide access to your project or account
Deliver requested reports, evaluations, or recommendations
Process payments or invoices
Communicate important updates about your service

We will always make it clear when providing your data is mandatory and when it is optional, so you can make an informed choice..

Personal Data We Collect

We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.

Data Collected Automatically

When you visit and use our Site, we may automatically collect and store the following information:

IP address;
Location;
Hardware and software details; and
Content viewed.

Data Collected in a Non-Automatic Way

We may also collect the following data when you perform certain functions on our Site:

First and last name;
Email address;
Phone number;
Address;
Payment information; and
Auto fill data.

This data may be collected using the following methods:

Creating an account.

How We Use Personal Data

Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.

The data we collect automatically is used for the following purposes:

When you visit our websites or use our platforms, we may automatically collect certain information through cookies, analytics tools, and similar technologies. This helps us understand how our services.

The data we collect when the user performs certain functions may be used for the following purposes:

We also collect personal data that you voluntarily provide when using our websites, forms, or services. This may include information you give us when you: •Create an account or register on GrantEdg.

Who We Share Personal Data With

Employees

We may disclose user data to any member of our organisation who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.

Third Parties

We may share user data with the following third parties:

IONOS (website hosting), Google Analytics (website analytics), Calendly (appointment scheduling), and AWS (cloud storage)..

We may share the following user data with third parties:

Basic usage, technical, and contact information such as IP address, browser type, session data, and form or booking details requirements.

You will be notified if your data is kept for longer than this period.

How We Protect Your Personal Data

We take the security of your personal data seriously and use appropriate technical and organisational measures to protect it from unauthorised access, loss, misuse, alteration, or disclosure.

Our security measures include:

Encryption: All websites and systems use HTTPS (SSL/TLS encryption) to protect data in transit.
Access control: Personal data is accessible only to authorised personnel who need it to perform their work, and all access is password-protected and subject to the principle of least privilege.
Secure storage: Data is stored on reputable, GDPR-compliant cloud infrastructure providers (e.g. IONOS, AWS) with built-in security monitoring and physical safeguards.
Regular backups: Encrypted backups are maintained to prevent loss of data due to accidental deletion or system failure.
Device and endpoint protection: Laptops and devices used for data processing are secured with encryption, firewalls, and strong authentication (e.g. 1Password, MFA).
Training and awareness: Staff and contractors receive regular guidance on data protection, confidentiality, and cybersecurity best practices.
Data minimisation and anonymisation: We only collect the data we need and anonymise or pseudonymise it wherever possible, especially for analytics or research purposes.
Incident response procedures: In the unlikely event of a personal data breach, we will act promptly in line with UK GDPR requirements, including notifying affected individuals and the Information Commissioner’s Office (ICO) where applicable.

While no online service can guarantee complete security, we continually review and update our safeguards to keep your information as safe as possible.

While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.

International Data Transfers

We transfer user personal data to the following countries:

We are based in Northern Ireland (United Kingdom). This means your personal data is primarily processed and stored within the UK or European Economic Area (EEA).

When we transfer user personal data we will protect that data as described in this Privacy Policy and comply with applicable legal requirements for transferring personal data internationally.

If you are located in the United Kingdom or the European Union, we will only transfer your personal data if:

The country your personal data is being transferred to has been deemed to have adequate data protection by the European Commission or, if you are in the United Kingdom, by the United Kingdom adequacy regulations; or

We have implemented appropriate safeguards in respect of the transfer. For example, the recipient is a party to binding corporate rules, or we have entered into standard EU or United Kingdom data protection contractual clauses with the recipient.

The Data Collected

If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, if you would like your data to be deleted or modified in any way, or if you would like to exercise any of your other rights under the GDPR, please contact our privacy officer here:

Dr Jaclyn Harron jackie@lumenedgedata.com.

How to Opt-Out of Data Collection, Use or Disclosure

In addition to the method(s) described in the How to Access, Modify, Delete, or Challenge the Data Collected section, we provide the following specific opt-out methods for the forms of collection, use, or disclosure of your personal data specified below:

You have choices about how your personal data is collected, used, and shared. We provide several ways to opt out of certain types of processing:

Email communications: You can unsubscribe from newsletters, marketing emails, or updates at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

Cookies and analytics: You can manage or disable cookies through your browser settings, or decline optional analytics cookies when prompted on our website.
User research and surveys: If you’ve agreed to participate in research, testing, or surveys, you can withdraw your consent at any time by emailing us.
AI and recommendation features: You may choose not to use optional features (e.g., funding recommendations in GrantEdge.ai) that rely on profiling or data analysis.
Data sharing with third parties: We do not share data with third parties for their own marketing, but if we ever intend to do so, we will request your explicit consent first.

Please note that some essential data collection (such as security logs or contractual communications) cannot be opted out of, as it is necessary to provide our services and comply with legal obligations. You can opt-out by users can manage or disable cookies in their browser settings, decline optional analytics cookies via the cookie banner, unsubscribe from emails using the link provided, or contact Jackie@lumenedgedata.com to request that their data not be used for analytics or communications.

Cookie Policy

A cookie is a small file, stored on a user's hard drive by a website. Its purpose is to collect data relating to the user's browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience.

We use the following types of cookies on our Site:

Functional cookies

Functional cookies are used to remember the selections you make on our Site so that your selections are saved for your next visits;

Analytical cookies

Analytical cookies allow us to improve the design and functionality of our Site by collecting data on how you access our Site, for example data on the content you access, how long you stay on our Site, etc; and

Third-Party Cookies

Third-party cookies are created by a website other than ours. We may use third-party cookies to achieve the following purposes:

Google Analytics – for anonymous website performance data.
Calendly – to manage bookings and appointments directly through our website.
IONOS / hosting provider – for website performance.

Additional Clauses

Children’s Data

Our services are not directed to children under 16, and we do not knowingly collect personal data from anyone under this age. If we become aware that we have collected data from a child without parental consent, we will delete it promptly.

Links to Other Websites

Our websites may contain links to other sites, plug-ins, or applications. We are not responsible for the privacy practices or content of those third-party websites. We encourage you to read their privacy policies before providing any personal data.

Updates to This Policy

We may update this Privacy and Cookie Policy from time to time to reflect changes in our practices or legal requirements. The updated version will always be available on our website, with the date of the latest revision clearly shown.

Lawful Basis Summary

We process personal data under the following lawful bases as defined by the UK GDPR:

Contract: To perform our obligations under an agreement with you.
Legitimate interests: To operate, improve, and secure our services where your rights do not override our interests.
Consent: When you have given us explicit permission (e.g., for marketing or optional cookies).
Legal obligation: Where necessary to comply with legal or regulatory requirements. Data Anonymisation and Research Use

In developing and improving GrantEdge.ai, we may analyse anonymised or aggregated data to identify patterns, funding trends, and platform performance. This data cannot be used to identify individual users.

Modifications

This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the "Effective Date" at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.

Complaints

If you have any complaints about how we process your personal data, please contact us through the contact methods listed in the Contact Information section so that we can, where possible, resolve the issue. If you feel we have not addressed your concern in a satisfactory manner you may contact a supervisory authority. You also have the right to directly make a complaint to a supervisory authority. You can lodge a complaint with a supervisory authority by contacting the Information Commissioner’s Office (ICO).

Contact Information

If you have any questions, concerns or complaints, you can contact our Privacy Officer, Dr Jaclyn Harron, at:

jackie@lumenedgedata.com.